Pragmatic Play is an iGaming provider that has a unique approach to game design. Its games are designed to be interactive and immersive, with engaging themes and high-quality graphics. The company also offers a variety of bonus features to increase player engagement and retention.
Its unified API integration allows operators to seamlessly integrate Pragmatic Play’s innovative games and products into their casino sites. In addition, the company has a team of expert support specialists who are available to help resolve issues and answer routine queries. This way, operators can focus on running their casino and not worry about the technical details of their gaming solution.
As a leading online gambling software provider, Pragmatic Play’s portfolio includes video slots and table games with innovative features like progressive jackpots and a live dealer studio. Its games are designed to provide a seamless experience across desktop, mobile and tablet devices. Moreover, players can enjoy the full potential of these games from anywhere in the world, including their home countries.
One of the most popular Pragmatic Play games is its suite of table games, which has been adapted to accommodate different skill levels and player preferences. For example, its blackjack and poker games feature customizable rules to suit the needs of a wide range of players. Additionally, these games are compatible with most mobile devices.
Pragmatic Play’s table games are also renowned for their high-quality graphics and entertaining gameplay. Their iGaming platform uses HTML5 technology, which ensures that all games can be played on any device. The company also offers a comprehensive reporting system that helps operators manage their games and player data.
The company’s proprietary bonus platform, Enhance, offers tournaments, prize drops, free spins, and more. Its live casino offering features 43 tables hosted by professional dealers in a newly built studio. The games are streamed in HD through 4K cameras, providing an authentic and immersive experience for the players.
Its games are thoroughly tested for fairness and the correct operation of their random number generators before they are released. This process is overseen by authoritative and independent institutions, as well as industry governing bodies. In addition, Pragmatic Play conducts internal audits on its games to ensure that they meet quality standards.
In 2021, Pragmatic Play received criticism from players for what they perceived as inflated advertising of their slot games’ potential. Some games claimed that their maximum wins were up to 180,000 times the bet, which caused suspicion amongst players. The company’s ties to big money streamers such as Roshtein were also criticised by the community.
The company is working hard to address these concerns by signing distribution agreements with iGaming aggregators. Currently, Pragmatic Play’s games are found at casinos operated by Engage Entertainment Group and Celicorp Limited. However, this does not mean that they are safe to play at. Many of these white label casinos are notorious rogues that delay or refuse to pay their winners.